RGPD – DMA

1. Identity of the data controller

The data controller is the company SYNERFIA, whose registered office is located at 37 RUE DES MATHURINS, 75008 PARIS.

Contact: morgane.rollando@synerfia.com | Telephone: +33 6 14 31 97 17

2. Personal data collected

2.1 Data collected directly

• Name, first name
• Email address
• Phone number
• Content of the message sent via the form

2. 2 Data collected automatically

• IP address
• Browsing data (pages viewed, length of visit, origin…)
• Cookie identifiers

3. Purposes of processing

• Respond to your contact requests
• Improve site performance and user experience
• Analyze traffic and user paths
• Personalize advertising (if applicable)

4. Legal basis for processing

• Your consent (forms, cookies, advertising tracking)
• Our legitimate interest in improving our site

5. Retention period

• Form data: 12 months maximum after last contact
• Analytical cookies: 13 months
• Advertising cookies: variable duration depending on platform (Meta, Google…)

6. Data recipients

Your data may be transmitted to the following service providers:

• Web host (RGPD compliant)
• Audience measurement tools (Google Analytics, Matomo…)
• Advertising tools (Meta, Google Ads, if used)

7. Transfer outside the European Union

Certain services used (e.g. Google, Meta) may transfer your data outside the EU.

These transfers are governed by the standard contractual clauses of the European Commission or equivalent.

8. Your rights

In accordance with the RGPD, you can:

• Access your data
• Correct it if it is inaccurate
• Request its deletion
• Object or limit its processing
• Request its portability

For any request, contact us at: morgane.rollando@synerfia.com

9. Cookies and trackers

This site uses cookies to :

• Ensure the proper functioning of the site
• Analyze the audience
• Display personalized advertisements (if activated)

On your first visit, a consent banner allows you to accept or refuse them.

10. Data security

We implement all necessary technical and organizational measures to protect your personal data:

• Secure connection (HTTPS)
• Restricted access to data
• Protected hosting

11. Digital Markets Act (DMA)

Certain services used on this site (e.g. Google, Meta) fall under the European DMA (Digital Markets Act) regulation.

These services must:

• Allow you to withdraw your consent easily
• Inform clearly about the use of your data
• Guarantee interoperability with other platforms

We undertake to check that these obligations are respected by the integrated services.